Privacy Policy

At www.ceylonagri.lk, we value the privacy of our users and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and interact with our services.By accessing or using www.ceylonagri.lk, you agree to the terms and conditions outlined in this Privacy Policy. If you do not agree with the terms, please do not use our website.

1. Information We Collect
We collect both personally identifiable and non-personally identifiable information when you use our website. The types of information we collect include:
● Personal Information: When you place an order, register on the website, or contact us, we may collect personal details such as:
○ Name
○ Address
○ Email address
○ Phone number
● Non-Personal Information: We may collect information about your interactions with our website, such as:
○ IP address
○ Browser type
○ Device information
○ Pages visited
○ Referring website

Important Note: We do not collect card number-related details. Payment processing is handled through third-party payment gateways, and we do not store or have access to your credit card or payment card details.

2. How We Use Your Information
We use the information we collect for the following purposes:
● Order Processing: To fulfill orders and deliver products to you.
● Customer Support: To respond to your inquiries and provide assistance with your orders.
● Personalization: To customize your experience on our website, such as providing product recommendations.
● Marketing Communications: To send promotional emails, newsletters, or updates about our products and services (with your consent).
● Improvement of Services: To analyze trends and improve the functionality and performance of the website.

3. How We Protect Your Information
We take reasonable precautions to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
● Using secure sockets layer (SSL) encryption for transactions and sensitive data.
● Implementing strict access controls within our internal systems.
● Regularly monitoring for vulnerabilities and unauthorized access.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
● Service Providers: We may share your information with third-party vendors and service providers who assist with order fulfillment, payment processing, delivery, or marketing efforts.
● Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, and safety of www.ceylonagri.lk, our users, or others.
● Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and gather information about your usage of our website. Cookies are small files stored on your device that allow us to recognize your preferences and optimize our website’s functionality. You can control the use of cookies through your browser settings. However, disabling cookies may impact your experience on the website.

6. Your Rights and Choices
● Access and Update: You have the right to access, update, or correct your personal information that we have on file. You can do this by logging into your account or contacting us directly.
● Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can opt-out by following the instructions in the email or contacting us
directly.
● Data Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.

7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

09. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ceylon Agri
Email: [email protected]
Phone: +94 777 99 48 59
Address: No 205/1, Jaya Mawatha, Kandawala, Katana, Sri Lanka